Email Barry at barry@bigtechquestion.com. Since you dont know which app is having the problem, you should try deleting both. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you see a red light on the top of your device near the microphone button, then it's muted. Click on that. At this time last year, nobody expected Mitchell to be on the move just a few months later. Find out how calling works on Amazon Echo. To restart the devices with removable batteries (Echo dot 4th gen), remove and return the batteries. The easiest way to deal with this is to rename the playlist from within Spotify. To unmute, press and hold the microphone button for 2 seconds. To power cycle, all you will need to do is head over to your Echo device, then unplug it from its source of power. Alexa, play my cheesy 80s music playlist.. From there, the app will ask you to choose a group name (it . If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. Thank you!! Then go to Settings > Music & Podcasts > Link New Service and select Spotify. Once you select the option, it will ask you to Enable To Use. If this is the case, no sound will be played. As an engineering graduate, I love the idea of using technology to transform how we engage with the physical world. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Step 2: Tap on the three-bar icon at the top and. At this point, you should notice that the Echo Dot has an orange ring around it. This should be located on the top left side of the screen. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. The "Alexa won t play music" problem can occur when the required firewall ports are not open. Naturally, if youd like to use this feature and youre not paying for Spotify Premium, you need to update. Press the device icon on the Now Playing bar. Open the Settings menu on your mobile phone. I understand this option should not be shown to Premium accounts, only to Free. Tap More. The Alexa and Spotify apps both require some extra space in your phones storage to function properly. Heres how to clear the cache of third-party apps on an iPhone: Heres another method to remove the app altogether and reinstall it from the App Store. After linking, if you want Alexa always to play music from Spotify instead of other music services, you should make Spotify the default music service provider. Step 3: Tap on Music followed by Spotify. If thats the case and you are not connected to Wi-Fi or the connection is very weak, you should move the devices closer to the router. Sorry, that device is disconnected. We will try to help you fix a variety of issues you face while using Spotify with Echo. If everything is set up correctly, your Echo should now play Spotify when you say Alexa, play music.. As soon as both devices have finished rebooting, have a quick check to see if everything is working again. As you can see, there may be several reasons behind the connection problems, so be sure to try all the troubleshooting stepsone of them should work for you. If that still doesnt work, move on to the next solution. There are many possible reasons why you cant link your Spotify to your Amazon Alexa. SmartphoneSamsung Galaxy J3 2007 (SM-J330FN). If they do, install them. Of course, Spotify is also available for free-tier subscription users but in selected countries. Forgetting the Echo device from the Spotify app has also proved beneficial for users. Note: Occasionally, Spotify-related issues arent the only ones. Reinstall the Alexa app Jump to reply Comments Previous 1 Hey @Eg11. Restart Your Phone 3. Annoyingly, Spotify has made it much harder to copy other peoples playlists in recent updates, but there is a way to do it using the Windows/Mac Spotify apps. Always try to use the right commands for Alexa so as not to confuse her. and your phone having the Alexa and Spotify apps. All you have to do is swipe up on the screen of your iPhone to pull up all the app that are open at the moment. Tap Settings. If you are still not able to play, then try the next step. I hope Spotify fixes this in the future. I have a Sonos One. #3. If youre using an iPhone or an Android phone, you can press and hold the apps icon until it gives you an option to delete it. To clear the cache on Android Go to settings and app Click Spotify and Storage Tap and Clear cacheand app data To clear the cache on iOS Go to settings Click Spotify Tap on theOffloadapp Echo Dot 5th Gen | Charcoal Features: With bigger vibrant sound, helpful routines Alexa via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. I have some additional help. Under Services youll have the option to Link New Service. So, youll need to specify them in your voice commands. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. So, for example: By the way, you know you can shuffle playlists, right? Putting the word my in the command was all it took. This could be why Alexa and Spotify are not able to communicate. Sorry, our virus scanner detected that this file isn't safe to download. Tap Spotify in the list and then tap Link account to Alexa. The only thing that worked for me after trying all the other solutions was logging into my spotify account from a web browser and on the account settings, on the lower left youll see the option Apps, click there and disable spotify. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. This means that the reset has been a success and that it is ready to be set up with your phone again. Open the Alexa app on your phone and tap the three-bar icon in the top left-hand corner (the three lines look like horizontal lines). When you make Spotify your default provider, there is no need to add on Spotify at the end of your command. Echo may also have trouble playing audio files from Amazon music. Unstable internet can also cause connection issues between Alexa and Spotify. Then log back into your account. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. Sorry, we're still checking this file's contents to make sure it's safe to download. To use Spotify with Alexa, you need to link your accounts. Thank you very much for your comment. If you dont have enough free space on your phone, the apps will lag and they might not work properly. Now scroll down until you find Music under the Preferences menu. 2. look to the bottom of the alexa app and click the play icon. However, if they persist, you should check other solutions. If you are one of them, here we shall tell you various ways to fix the Amazon Echo not playing Spotify issue. You can also do it on the web. BBC), or proper nouns that are difficult to pronounce. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. Learn more: Alexa Device Is Unresponsive: 16 Causes & Fixes, Posted on Published: January 25, 2022- Last updated: November 26, 2022, Samsung TV Changes Channels By Itself: 9 Steps To Fix It, Can Alexa Control Apple TV? From here, go ahead and make Spotify your default music player on your Echo. But it is always best to make sure that something really simple isnt whats holding you back. Is it possible that your Wi-Fi router is shut off? Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). Make sure everything is working again; if not, its time to move on to the next step. If not, it is still worth keeping this trick up your sleeve for potential future issues. I have been tearing my hair out on this. But if the issue persists, contact Amazon or Spotify for further help. I also established it as default music service. Confirm that the song is available. The content remains unbiased and authentic. Allow it to install the spotify skill. Tap Link New Service, then follow prompts. The actions necessary to reset an Amazon Echo device vary by model. Open Your Alexa App and Click More. Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. This should have resolved the problem for quite a few of you. These apps may not work everywhere in the world but there is a fix. I have read all the threads on this and tried all the changes people suggested. Then, you will be asked to sign into your Spotify account. I am a free customer and Alexa refuses to play my lists. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman), Ive just tried all of the above and its still greyed out its becoming very frustrating Amazon was no help when I phoned them they told me it was Spotifys problem not theres even though its on amazon Alexa app, I am having same issues. The light ring should turn orange or amber when it is resetting. Update your software for all your devices. Check to see if the mute button is turned off. Then plug it back after 10-15 seconds. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. (The Shuffle button will be green if shuffle play is active). Now press and hold it until the light ring flashes and you hear Alexa say Setting up your device, or Now in setup mode.. Once its downloaded, connect Alexa to the desktop player. You can do this by unplugging and plugging it back again from the power outlet. People sometimes have two (or even more) Spotify accounts. Navigate to the settings menu on your Alexa app and then select Preferences. Essentially, this is where data will just build up over time if left alone to do so. Next up, go into app settings and locate the Spotify app. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. A pop-up will appear for you to confirm it. Make sure youre installing the current version of Alexa. Aug 2019 - Oct 20212 years 3 months. Heres how you set Spotify as the Default Music: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-2','ezslot_13',170,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-2-0');Is Alexa still not playing Spotify or giving you problems? Re-link your Spotify account 5. Yes, we admit that this might sound a bit ridiculous. Once you have updated your app, try playing Spotify again. Open the Spotify app on your smartphone and start playing a song.
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